Saturday, October 20, 2018

Vacancy In DFCC Bank Banking Assistants / Trainee Banking Assistants - Call Centre

Vacancy In DFCC Bank 
Banking Assistants / Trainee Banking Assistants - Call Centre
Closing Date:2018.10.28

You should ideally
  • Be below 23 years of age 
  • Successful completion of GCE O/L (with credit passes for English and Mathematics) and GCE A/L (with three passes)
  • Possess strong oral and written communication skills (trilingual)
  •  possess excellent interpersonal skills
  • Possess good problem solving skills 
  • Be motivated to provide excellent customer service 

You will be responsible for 

  • Informing the Bank's products and services to existing and potential customers 
  • Cross selling products and services 
  • listening to customer queries and handling them effectively 
  • Conducting surveys on customer satisfaction levels and resolving complaints 

Candidates who possess at least 2 years relevant experience will be considered for senior positions such as Banking Assistants.

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